Social media is no longer about pushing specific products or services to your target market. Gone are the days of excessive promotional posts, overly sales-oriented copy, and click-bait headlines. Now, it’s all about authenticity. Simply selling your brand, or claiming that you’re the best, just doesn’t cut it anymore.
It all makes sense when you think about it. Why would anyone want to follow a brand that’s constantly in their face? Now, brands have to ask the question: What else do I have to offer my audience?
This is relevant for most market segments nowadays, but it is especially true for those brands who want to reach Generation Z, a group notorious to marketers for being unreachable. But don’t worry, there’s nothing to fear! This generation and all the others can be responsive to the right content, and become loyal advocates of your brand. All it takes is the right strategy. [Read more…] about How to Build Customer Trust Through Social Media